Webinar Archive

Here is where you will find past webinars.

To view the schedule of upcoming webinars, please visit the Events page.

View an on-demand informational webinar about our software: Changing Your Registration Software

Search for a Webinar


Select Show All then use Ctrl+F shortcut
(Mac Command+F if using a Mac)
and enter your search keywords.


Recent Webinars Video Presentation Files
Student Manager .125, .126, .127 & ACEweb .075

Student Manager: Support for minimum age requirements, a new preference to require memberships to be paid prior to registering

ACEweb: Student generated payment plans, ability to pay for courses with a gift card in QuickPick

YouTube PowerPoint
ProTrain and ACEware--Collaborating for Your Success
Learn about the dynamic partnership between ACEware, ProTrain, and The University of Texas at El Paso Professional and Public Programs (an ACEware partner for 28 years!)
YouTube PowerPoint
Payment Plan Particulars
An overview of payment plan processes in Student Manager and how to set up payment plans in Student Manager for students to set up payment plans at the time of registration on ACEweb.
YouTube PowerPoint
Student Manager .122, .124, & ACEweb .074

Student Manager: Enhanced combine names routine, Email warnings to logged in users, multiple staff reminders in a course, assign favorite reports to others and more!

ACEweb: Student Generated Payment Plans--an upgrade to existing payment plan option.

YouTube PowerPoint
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
YouTube PowerPoint

You may also view this series, in smaller videos broken up by specific activity, at our YouTube site.

SM 101 (Basics) Webinars Video Presentation Files
ACEware Best Practices
To start the new year, we are going to share best practices that are universally applicable to all programs. Topics include: Coding, report management, establishing a Keeper of the Flame, and important Student Manager operations.
YouTube N/A
New to you in 22
A review of the Best of the Best new features from 2022, as well as features from past years that you might not know about yet.
YouTube PowerPoint
New User Training-Part 1
In this training, Chuck provides a general system overview, productivity tips, and resources to stay in condition with your software.
YouTube PowerPoint
New User Training-Part 2
In this training, Chuck builds upon topics covered in Part 1 and provides an overview of system preferences and reporting.
YouTube PowerPoint
Welcome to Student Manager!
A special session on (most) everything a new user needs to know to use Student Manager.
N/A PowerPoint
Coding with Student Manager
What information you should track, where to record information, and what preference settings might be most useful. We also cover adding, editing, and deleting codes.
YouTube PowerPoint
Student Manager Resources
Tips on how to navigate Online help, and identify other Resources to help you use your ACEware software package.
YouTube PowerPoint
The Top Ten Things Every ACEware User Should Know
A list of what we think are the top ten things every Student Manager user should know.
YouTube PowerPoint
Student Manager Preferences: Do it Your Way--Part 1
An overview of preference settings, how they are accessed, and specifics of system and name preferences
YouTube PowerPoint
Student Manager Preferences: Do it Your Way--Part 2
A review of course, register, Pocket Ledger, firm, faculty, and pay preferences
YouTube PowerPoint
A 20/20 view of ACEweb
From data collection to student convenience, get a clearer picture of what ACEweb can do for you. Topics include: Supplemental data capture templates, staff web access, student self-service, and instructor options.
YouTube PowerPoint
Registration Staff Webinars Video Presentation Files
Payment Plan Particulars
An overview of payment plan processes in Student Manager and how to set up payment plans in Student Manager for students to set up payment plans at the time of registration on ACEweb.
YouTube PowerPoint
Registration Boosters from ACEware
Chuck reviews the many tools in ACEware to help increase your registrations, including: Proxy Registration, Multi Proxy Registration, PEP Module, Related Courses, Course Packaging, & BOGO
YouTube PowerPoint
Solutions to Common Registration Problems
Learn about the top 10 most common registration problems and how to solve them.
YouTube PowerPoint
Report Wizard Webinar Series

Part 1
This optional module makes reporting even easier AND adds the benefits of including data graphics and auto send dates. Pretty cool and people who use the Wizard love it!

Part 2
In this session, Matthew covers emailing reports, scheduling reports, displaying data in charts and graphs, and dashboards.

Part 3
See the more advanced features of the Report Wizard including cross-tab report (excel pivot table), mailing labels, and formulas.

YouTube-Session 1

YouTube-Session 2

YouTube-Session 3

PowerPoint-Session 1

Becoming a Registration Grouping Guru
Discover the ways in which grouping simplifies processes and saves time. Topics covered: How to group, examples of grouping, applying payments to groups, and how/when to ungroup (things happen)
YouTube PowerPoint
Registration Tips and Tricks
Learn how to make Student Manager's registration tools work for you. Topics include: Mass Registration Tool, Mass Transfer Tool, Speed Registration, Grouping Registrations, Proxy Registration, and Express Registration
YouTube PowerPoint
The New and Improved Staff Web Access
We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades.
YouTube PowerPoint
Everything You Need to Know About AW Pendings
What causes an AW-Pending status, how to find AW-Pending payments, and more.
YouTube PowerPoint
Managing Membership Courses
Membership programs from A to Z.
YouTube PowerPoint
Supplemental Data Capture Pages
Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages.
YouTube PowerPoint
The New Generation of F Keys
Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
YouTube PowerPoint
Tips, best practices and maintenance: Names Level II
Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names.
YouTube PowerPoint
Certificates
From grouping and interest codes to monitoring the matriculation path, Student Manager is prepared to handle certificate programs.
YouTube PowerPoint
All About Registrations
New features for registering students, and properly collecting and storing registration information.
YouTube PowerPoint
10 Solutions for Common Registration Problems
Solutions to the 10 most common registration problems.
Vimeo login-restricted N/A
Attendance Module - What's Old is New Again!
Improved Attendance Module: two-click student attendance reports, schedule clinics and labs for individual students, and add new dates to longer classes.
YouTube PowerPoint
Course Construction: What Every Program Manager Needs to Know
Student Manager tools to help design, price, market and manage your programs.
YouTube N/A
Editing Transactional Emails
Jazz up your transactional email templates used in Student Manager.
Part 1: YouTube
Part 2: YouTube
PowerPoint
Guide to the Reporting Galaxy
Student Manager reporting areas, general reporting help, finding the right report, Report Area Guide, running a report, report setup screen, and tech help.
YouTube PowerPoint
Love, Money & Contract Training
Top 10 Business Development Practices in Contract Training.
YouTube Notes (PDF)
Optimizing Student Manager 8 Searches
How to optimize searches in Student Manager 8.0.
YouTube N/A
SMS Messaging Tool
Send emergency text messages from Student Manager (e.g. winter storm cancellations).
YouTube N/A
Strategies for Communicating with Your Customer
Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option.
Vimeo PowerPoint
The Wonderful World of Workshops
A simple system for managing complex event-within-event registrations (e.g. breakout sessions).
YouTube PowerPoint
Financial Staff Webinars Video Presentation Files
Payment Plan Particulars
An overview of payment plan processes in Student Manager and how to set up payment plans in Student Manager for students to set up payment plans at the time of registration on ACEweb.
YouTube PowerPoint
Report Wizard Webinar Series

Part 1
This optional module makes reporting even easier AND adds the benefits of including data graphics and auto send dates. Pretty cool and people who use the Wizard love it!

Part 2
In this session, Matthew covers emailing reports, scheduling reports, displaying data in charts and graphs, and dashboards.

Part 3
See the more advanced features of the Report Wizard including cross-tab report (excel pivot table), mailing labels, and formulas.

YouTube-Session 1

YouTube-Session 2

YouTube-Session 3

PowerPoint-Session 1

Escrow Best Practices
Everything you ever wanted to know about Escrow: Refunds, transfers, registrations, and more!
YouTube PowerPoint
Follow the Money: Billing, Invoicing, and Reporting
In this session, Chuck, your master of all things financial, reviews the basics of billing, preview payment plans, illuminates the invoicing process, and reveals the reports available to help you monitor your receivables.
YouTube PowerPoint
Using Budget Builder and Pocket Ledger--Avoid Financial Frenzy
Take advantage of the existing tools in Student Manager can help bring order and control to financial reporting and budgeting.
YouTube PowerPoint
Student Manager's Pocket Ledger
The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager!
YouTube PowerPoint
The New Generation of F Keys
Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
YouTube PowerPoint
All About Registrations
New features for registering students, and properly collecting and storing registration information.
YouTube PowerPoint
Love, Money & Contract Training
Top 10 Business Development Practices in Contract Training.
YouTube Notes (PDF)
Understanding Payments and Deposits
Basic payments, cancellations and transfers, the Escrow account, and deposits
YouTube PowerPoint
Marketing Staff Webinars Video Presentation Files
ProTrain and ACEware--Collaborating for Your Success
Learn about the dynamic partnership between ACEware, ProTrain, and The University of Texas at El Paso Professional and Public Programs (an ACEware partner for 28 years!)
YouTube PowerPoint
Strategies and Tools for Successful Contract Training
Dr. Hightower from Santa Fe College in Gainseville Florida discusses strategies to work with businesses to meet their training needs.
YouTube PowerPoint
Preparing to Open Registration
Hardware software tips to get you ready for opening day
YouTube PowerPoint
Registration Boosters from ACEware
Chuck reviews the many tools in ACEware to help increase your registrations, including: Proxy Registration, Multi Proxy Registration, PEP Module, Related Courses, Course Packaging, & BOGO
YouTube PowerPoint
Marketing with Student Manager and ACEweb
Chuck discusses the resources in Student Manager to inform your marketing decisions.
YouTube PowerPoint
Catalog Module – It’s for more than Course Descriptions
Learn about the many tools available in your catalog module, including related courses, prerequisites, and ACEweb bulletins, just to name a few. This webinar is an E for everybody session. Whether you set up courses promote courses, there's something for all!
YouTube PowerPoint
Managing Discounts in Student Manager and ACEweb
Discover the many tools available in ACEware to offer promotional discounts to your customers. These include, but are not limited to, coupons, BOGO, Course Packaging, and Partner Enrollment Package.
YouTube PowerPoint
Report Wizard Webinar Series

Part 1
This optional module makes reporting even easier AND adds the benefits of including data graphics and auto send dates. Pretty cool and people who use the Wizard love it!

Part 2
In this session, Matthew covers emailing reports, scheduling reports, displaying data in charts and graphs, and dashboards.

Part 3
See the more advanced features of the Report Wizard including cross-tab report (excel pivot table), mailing labels, and formulas.

YouTube-Session 1

YouTube-Session 2

YouTube-Session 3

PowerPoint-Session 1

Tools and strategies to grow enrollments
Join Chuck and two ACEware ACEs, Nicki Toizer from Mt Airy Learning Tree and Maxie Flores from the University of Texas at El Paso as they share some of their strategies for boosting enrollments.
YouTube Notes (PDF)
ACEweb ACEthetics
In this session Jason provides demonstrations on how to spice up your
course status pages (with HTML, pictures and video clips), add more to your course look up
(with graphic display, instructor pics and bios) and location records (with interactive maps and location images.)
YouTube PowerPoint
Open the Bundling Module Under Your Tree
Course Packaging is ACEware's most popular Student Manager add-on module!
YouTube PowerPoint
Smarter Marketing with Student Manager
Chuck reveals the many resources available to you to support your marketing decisions.
YouTube PowerPoint
The New Generation of F Keys
Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
YouTube PowerPoint
Follow Up Emails
How to send follow up emails after a course ends.
YouTube PowerPoint
A Bountiful Harvest of Marketing Tips
The why and how of collecting information about your participants.
YouTube PowerPoint
Create HTML Formatted Emails
A tool for creating HTML formatted emails.
YouTube N/A
Editing Transactional Emails
Jazz up your transactional email templates used in Student Manager.
Part 1: YouTube
Part 2: YouTube
PowerPoint
Love, Money & Contract Training
Top 10 Business Development Practices in Contract Training.
YouTube Notes (PDF)
Marketing Through Your Rear View Mirror
Your Student Manager software is a powerful and flexible tool which can give you invaluable detail on what marketing efforts work and what didn't.
YouTube PowerPoint
SMS Messaging Tool
Send emergency text messages from Student Manager (e.g. winter storm cancellations).
YouTube N/A
Strategies for Communicating with Your Customer
Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option.
Vimeo PowerPoint
The New Networking
Basics of blending some of the new online tools with a solid understanding of communication.
YouTube PowerPoint
SEO New Rules: What Every Continuing Educator Needs to Know
Join Daryl Clark, SEO Master, as he brings us up to date with the new rules in SEO.
YouTube N/A
Program Coordinators Webinars Video Presentation Files
ProTrain and ACEware--Collaborating for Your Success
Learn about the dynamic partnership between ACEware, ProTrain, and The University of Texas at El Paso Professional and Public Programs (an ACEware partner for 28 years!)
YouTube PowerPoint
Payment Plan Particulars
An overview of payment plan processes in Student Manager and how to set up payment plans in Student Manager for students to set up payment plans at the time of registration on ACEweb.
YouTube PowerPoint
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
YouTube PowerPoint
Strategies and Tools for Successful Contract Training
Dr. Hightower from Santa Fe College in Gainseville Florida discusses strategies to work with businesses to meet their training needs.
YouTube PowerPoint
Preparing to Open Registration
Hardware software tips to get you ready for opening day
YouTube PowerPoint
The New and Improved Quick Pick Registration Module
Quick Pick has evolved quite a bit since its first release. We’ve added several new features over the years, including proxy registration, course limits, waitlisting, and support for optional fees. It’s time to reintroduce you to the enhanced Quick Pick and what it can do for your students!
YouTube PowerPoint
ACEware Best Practices for Certificate Programs
This webinar demonstrates the key components in managing certificate programs in Student Manager - grouping and interest codes, prerequisites (for programs that include sequenced courses) and special report functions.
YouTube PowerPoint
Catalog Module – It’s for more than Course Descriptions
Learn about the many tools available in your catalog module, including related courses, prerequisites, and ACEweb bulletins, just to name a few. This webinar is an E for everybody session. Whether you set up courses promote courses, there's something for all!
YouTube PowerPoint
Managing Discounts in Student Manager and ACEweb
Discover the many tools available in ACEware to offer promotional discounts to your customers. These include, but are not limited to, coupons, BOGO, Course Packaging, and Partner Enrollment Package.
YouTube PowerPoint
Report Wizard Webinar Series

Part 1
This optional module makes reporting even easier AND adds the benefits of including data graphics and auto send dates. Pretty cool and people who use the Wizard love it!

Part 2
In this session, Matthew covers emailing reports, scheduling reports, displaying data in charts and graphs, and dashboards.

Part 3
See the more advanced features of the Report Wizard including cross-tab report (excel pivot table), mailing labels, and formulas.

YouTube-Session 1

YouTube-Session 2

YouTube-Session 3

PowerPoint-Session 1

Pre-publication Checklist - Don't Open for Registration Without One!
Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience.
YouTube PowerPoint
Student Manager Preferences: Do it Your Way--Part 1
An overview of preference settings, how they are accessed, and specifics of system and name preferences
YouTube PowerPoint
Student Manager Preferences: Do it Your Way--Part 2
A review of course, register, Pocket Ledger, firm, faculty, and pay preferences
YouTube PowerPoint
Customer Showcase: Using Workshop Courses for Successful Virtual Conferences
After an overview of workshop-type courses provided by ACEware, The Center for Local Government Technology (CLGT) at Oklahoma State University (OSU) will share how they planned and set up their sessions in Student Manager, took registrations with ACEweb, and tracked the events. They will also share their lessons learned along the way.
YouTube Overview
OSU Showcase
New F2 Set Filter for Active Course Lookup
Users can now set a filter in the Show Enrollment F2 report, which allows course coordinators to only see their courses.
N/A PowerPoint
Overview of Optional Modules from ACEware
A showcase of a few of the extra value optional modules and services that you can add to your ACEware system. Topics include: ACEweb calendar, Quick Pick, Packaging, and more!
YouTube PowerPoint
Using Budget Builder and Pocket Ledger--Avoid Financial Frenzy
Take advantage of the existing tools in Student Manager can help bring order and control to financial reporting and budgeting.
YouTube PowerPoint
Better Management of Instructors with Student Manager and ACEweb
From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb.
YouTube PowerPoint--SM
PowerPoint--AW
The New and Improved Staff Web Access
We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades.
YouTube PowerPoint
Open the Bundling Module Under Your Tree
Course Packaging is ACEware's most popular Student Manager add-on module!
YouTube PowerPoint
Successful Certificate Program Management
The key components in managing certificate programs in Student Manager.
YouTube PowerPoint
Student Manager's Pocket Ledger
The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager!
YouTube PowerPoint
Budget Builder in Student Manager
Everything you need to build budgets, set fees, and determine go/no-go decision points is right at your fingertips!
YouTube PowerPoint
Managing Membership Courses
Membership programs from A to Z.
YouTube PowerPoint
Maximizing Your Course Production Process
A road map to successful course production and demonstrate the resources within Student Manager and ACEweb to support a successful course cycle.
YouTube PowerPoint
The New Generation of F Keys
Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
YouTube PowerPoint
Certificates
From grouping and interest codes to monitoring the matriculation path, Student Manager is prepared to handle certificate programs.
YouTube PowerPoint
All About Registrations
New features for registering students, and properly collecting and storing registration information.
YouTube PowerPoint
Follow Up Emails
How to send follow up emails after a course ends.
YouTube PowerPoint
Filters
All about Student Manager filters.
YouTube PowerPoint
Modules with the Mostest
Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover.
YouTube PowerPoint
10 Solutions for Common Registration Problems
Solutions to the 10 most common registration problems.
Vimeo login-restricted N/A
A Bountiful Harvest of Marketing Tips
The why and how of collecting information about your participants.
YouTube PowerPoint
Course Construction: What Every Program Manager Needs to Know
Tools within Student Manager to help design, price, market and manage your programs.
YouTube N/A
Create HTML Formatted Emails
A tool for creating HTML formatted emails.
YouTube N/A
Editing Transactional Emails
Jazz up your transactional email templates used in Student Manager.
Part 1: YouTube
Part 2: YouTube
PowerPoint
Love, Money & Contract Training
Top 10 Business Development Practices in Contract Training.
YouTube Notes (PDF)
Marketing Through Your Rear View Mirror
Your Student Manager software is a powerful and flexible tool which can give you invaluable detail on what marketing efforts work and what didn't.
YouTube PowerPoint
Optimizing Student Manager 8 Searches
How to optimize searches in Student Manager 8.0.
YouTube N/A
SMS Messaging Tool
Send emergency text messages from Student Manager (e.g. winter storm cancellations).
YouTube N/A
Strategies for Communicating with Your Customer
Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option.
Vimeo PowerPoint
The Wonderful World of Workshops
A simple system for managing complex event-within-event registrations (e.g. breakout sessions).
YouTube PowerPoint
Keeper of the Flame Webinars Video Presentation Files
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
YouTube PowerPoint
Express Registration and Supplemental Data Capture Pages
Discover the purpose and benefits of each to help you decide what is best for your program
YouTube PowerPoint 1
PowerPoint 2
Managing Users in Student Manager
ACEware walks you through user set up and deactivation and everything in between.
YouTube PowerPoint
Report Wizard Webinar Series

Part 1
This optional module makes reporting even easier AND adds the benefits of including data graphics and auto send dates. Pretty cool and people who use the Wizard love it!

Part 2
In this session, Matthew covers emailing reports, scheduling reports, displaying data in charts and graphs, and dashboards.

Part 3
See the more advanced features of the Report Wizard including cross-tab report (excel pivot table), mailing labels, and formulas.

YouTube-Session 1

YouTube-Session 2

YouTube-Session 3

PowerPoint-Session 1

Holiday Planning
Learn how to add and remove holiday dates in order to avoid the collision of course dates and holiday schedules, plus an overview of other cleanup routines
YouTube N/A
You're the Keeper of the Flame! Now What?
A review of the primary Keeper responsibilities to maintain a healthy database. The ABCs (Archiving, Backup, and Cleanup tools) of database maintenance, and additional tips and tricks to help you be successful in your role.
YouTube PowerPoint
Better Management of Instructors with Student Manager and ACEweb
From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb.
YouTube PowerPoint--SM
PowerPoint--AW
Student Manager Preferences: Do it Your Way--Part 1
An overview of preference settings, how they are accessed, and specifics of system and name preferences
YouTube PowerPoint
Student Manager Preferences: Do it Your Way--Part 2
A review of course, register, Pocket Ledger, firm, faculty, and pay preferences
YouTube PowerPoint
Data Cleanup
With the database cleanup tools built into Student Manager you can keep your database clean, smoothly running, and manageable.
YouTube PowerPoint
Student Manager's Pocket Ledger
The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager!
YouTube PowerPoint
Budget Builder in Student Manager
Everything you need to build budgets, set fees, and determine go/no-go decision points is right at your fingertips!
YouTube PowerPoint
Spring Cleanup: Student Manager Maintenance Tips
Ways to declutter your database and the cleaning tools we have within the software to streamline the process.
YouTube PowerPoint
Supplemental Data Capture Pages
Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages.
YouTube PowerPoint
The Top Ten Things Every ACEware User Should Know
A list of what we think are the top ten things every Student Manager user should know.
YouTube PowerPoint
Ed2Go Integration Tools
ACEware Systems. In partnership with Ed2Go |Cengage Learning is pleased to announce a great new tool to simplify management of Ed2Go enrollments.
YouTube PowerPoint
ProTrain Integration Tools
ACEware Systems. In partnership with ProTrain, LLC is pleased to announce a fantastic new tool to simplify tracking of ProTrain enrollments.
YouTube PowerPoint
Tips, best practices and maintenance: Names Level II
Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names.
YouTube PowerPoint
Modules with the Mostest
Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover.
YouTube PowerPoint
Archiving Data
Archiving allows you to store older data apart from the data you are using day-to-day.
YouTube N/A
Ed2Go and Protrain Import/Export
New import tools that can simplify and (semi) automate the import of Ed2go and Protrain data.
YouTube PowerPoint
SEO New Rules: What Every Continuing Educator Needs to Know
Join Daryl Clark, SEO Master, as he brings us up to date with the new rules in SEO.
YouTube N/A
Spring Cleaning
Eliminate duplicate names and locations, and whittle those codes down to a meaningful level.
YouTube PowerPoint
Reporting Tools Webinars Video Presentation Files
Coding Tips and Techniques
Explore the purpose of codes, their relationships in Student Manager, and how they help inform your program. You'll also learn how to add, edit, and clean up codes.
YouTube PowerPoint
ACEware Best Practices for Certificate Programs
This webinar demonstrates the key components in managing certificate programs in Student Manager - grouping and interest codes, prerequisites (for programs that include sequenced courses) and special report functions.
YouTube PowerPoint
Report Wizard Webinar Series

Part 1
This optional module makes reporting even easier AND adds the benefits of including data graphics and auto send dates. Pretty cool and people who use the Wizard love it!

Part 2
In this session, Matthew covers emailing reports, scheduling reports, displaying data in charts and graphs, and dashboards.

Part 3
See the more advanced features of the Report Wizard including cross-tab report (excel pivot table), mailing labels, and formulas.

YouTube-Session 1

YouTube-Session 2

YouTube-Session 3

PowerPoint-Session 1

Radical Reporting Functions

Part 1
We take a panoramic view of Reporting Functions by defining them, showing the organizational categories available, and how online help makes things easy for you.

Part 2
Chuck reviews Formatting, JUSTDOIT, JUSTAFTER and Action Functions.

Part 3
Chuck reviews listing functions, extennding queries, and export functions.

YouTube-1

YouTube-2

YouTube-3

PowerPoint-1

PowerPoint-2

PowerPoint-3

Numbers Matter: Discovering Student Manager Statistical Reports
Learn about the many statistical reports available to you in Student Manager, and how coding plays a role.
YouTube PowerPoint
Crafting Quality Queries (201)
Take the next step in advance editing, by working with complex queries requested by customers.
YouTube PowerPoint
Crafting Quality Queries (101)
Whether you feel queasy or qualified when it comes to running queries in Student Manager, you'll appreciate this session, which explains the difference between a query and a report, demonstrates how to find and run queries, and explains the building of new queries with multiple query elements.
YouTube PowerPoint
The Magic of the Report Wizard
Learn about the benefits and new features of the Report Wizard, watch a demonstration, and find out how some of our customers are using the wizard in their programs.
YouTube PowerPoint
Membership Reporting
Create, track, and view demographic statistics for memberships using built-in reporting tools.
YouTube PowerPoint
The New Generation of F Keys
Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
YouTube PowerPoint
Navigating Student Manager Reporting: Tips for Success
Navigation tips, tricks, techniques, and strategies for getting the reports you want from your Student Manager.
YouTube PowerPoint
Set Up Report Favorites
How to set up favorite reports.
YouTube N/A
Filters
All about Student Manager filters.
YouTube PowerPoint
Attendance Module - What's Old is New Again!
Two-click student attendance reports, the ability to schedule clinics and labs for individual students, and the option to add new dates to longer classes.
YouTube PowerPoint
Certificate Tracker Wizard
Who meets the requirements for certification, who lacks a class, and what courses are required by the most people.
YouTube PowerPoint
Guide to the Reporting Galaxy
Student Manager reporting areas, general reporting help, finding the right report, Report Area Guide, running a report, report setup screen, and tech help.
YouTube PowerPoint
Report Modification - Basics
Anatomy of a report, vocabulary, and data connections as well as the basic elements that make up the Report Writer took kit: fields, functions, banding, design tools.
YouTube PowerPoint
Report Modification - Aesthetics
Reporting Aesthetics is all about looks! Font, size, color and graphics positioned so that you and your data look marvelous.
RptAesthetics.wmv login-restricted PowerPoint
Report Modification - Intermediate
How data is organized and how you use that to organize bands, deal with variables, and have the correct data showing where you want.
YouTube PowerPoint
Report Modification - Extreme Reporting
Advanced Report Topics: Justdoits, Justafters, special reporting functions, complex expressions and variables.
YouTube PowerPoint
The Report Sampler Webinar
Reporting areas, modification skills, creating queries, top 40 reports, locating reports.
YouTube PowerPoint
Tips and Tricks Webinars Video Presentation Files
ACEware Best Practices
To start the new year, we are going to share best practices that are universally applicable to all programs. Topics include: Coding, report management, establishing a Keeper of the Flame, and important Student Manager operations.
YouTube N/A
Pre-publication Checklist - Don't Open for Registration Without One!
Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience.
YouTube PowerPoint
Student Manager Imports & Export Tools
Student Manager is loaded with import and export tools and functions to simplify the work you do! This webinar gives you the 30,000-foot view of the many available import and export features.
YouTube PowerPoint
Session Outline
Productivity Hacks
Tips for working with courses, instructors, registrations, and payments, along with query and reporting ideas. There's something for everyone in this webinar!
YouTube PowerPoint
The Top 20 Tips Every ACEweb User Should Know
Get ready to further your knowledge of all things ACEweb! This webinar covers 20 ACEweb tips everyone should be using.
YouTube PowerPoint
Notes (PDF)
Chuck's Top 50 Student Manager Tips
Whether you are new to Student Manager or have put the software to use for many years, you're sure to appreciate this list of 50 tips and tricks!
YouTube Notes (PDF)
Registration Tips and Tricks
Learn how to make Student Manager's registration tools work for you. Topics include: Mass Registration Tool, Mass Transfer Tool, Speed Registration, Grouping Registrations, Proxy Registration, and Express Registration
YouTube PowerPoint
Getting the Most from your Online Reference Guide
An overview of the Online Reference Guide.
YouTube N/A
Maintenance Tips
Ways to declutter your database and the cleaning tools we have within the software to streamline the process.
YouTube PowerPoint
The Top Ten Things Every ACEware User Should Know
A list of what we think are the top ten things every Student Manager user should know.
YouTube PowerPoint
The New Generation of F Keys
Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
YouTube PowerPoint
Tips, best practices and maintenance: Names Level II
Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names.
YouTube PowerPoint
Optimizing Student Manager 8 Searches
How to optimize searches in Student Manager 8.0.
YouTube N/A
The New Networking
Basics of blending some of the new online tools with a solid understanding of communication.
YouTube PowerPoint
ACEweb Users Webinars Video Presentation Files
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
YouTube PowerPoint
Express Registration and Supplemental Data Capture Pages
Discover the purpose and benefits of each to help you decide what is best for your program
YouTube PowerPoint 1
PowerPoint 2
The New and Improved Quick Pick Registration Module
Quick Pick has evolved quite a bit since its first release. We’ve added several new features over the years, including proxy registration, course limits, waitlisting, and support for optional fees. It’s time to reintroduce you to the enhanced Quick Pick and what it can do for your students!
YouTube PowerPoint
Pre-publication Checklist - Don't Open for Registration Without One!
Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience.
YouTube PowerPoint
Proxy Registration Tips and Tricks
An overview of the Proxy Registration feature, including recently-added features and a live demo.
YouTube PowerPoint
ACEweb Document Upload? It DOES Exist!
A common question to ACEware in April was about the ability to upload documents through ACEweb so that documents could be stored electronically and accessed via Student Manager. The answer was, "Yes! You can do this!" Learn about how ACEweb allows students to upload documents, and then see how you can run reports in Student Manager to keep track of who has/has not submitted those forms.
YouTube PowerPoint
A 20/20 view of ACEweb
From data collection to student convenience, get a clearer picture of what ACEweb can do for you. Topics include: Supplemental data capture templates, staff web access, student self-service, and instructor options.
YouTube PowerPoint
Overview of Optional Modules from ACEware
A showcase of a few of the extra value optional modules and services that you can add to your ACEware system. Topics include: ACEweb calendar, Quick Pick, Packaging, and more!
YouTube PowerPoint
ACEweb Staff Access - A User Experience
Auburn University at Montgomery shares how their program benefits from the ACEweb Staff Access feature.
YouTube PowerPoint
Better Management of Instructors with Student Manager and ACEweb
From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb.
YouTube PowerPoint--SM
PowerPoint--AW
Keeping an Eye on ACEweb INIs
Your ACEweb INI settings control and configure how your ACEweb pages perform for you and your students. That's a really BIG deal and something you need to keep an eye on! In this session, Jason shows examples of ACEweb functionality and then shares the INI setting behind the scenes.
YouTube PowerPoint
The Top 20 Tips Every ACEweb User Should Know
Get ready to further your knowledge of all things ACEweb! This webinar covers 20 ACEweb tips everyone should be using.
YouTube PowerPoint
Notes (PDF)
ACEweb ACEthetics
In this session Jason provides demonstrations on how to spice up your
course status pages (with HTML, pictures and video clips), add more to your course look up
(with graphic display, instructor pics and bios) and location records (with interactive maps and location images.)
YouTube PowerPoint
Navigating the New ACEweb Online Certificate Printing
With ACEweb .050, your students will be able to self-print certificates of completion and a transcript of their course history from their account in PDF format. This webinar introduces you to the new functionality and walks you through the setup and management.
YouTube PowerPoint
The New and Improved Staff Web Access
We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades.
YouTube PowerPoint
Everything You Need to Know About AW Pendings
What causes an AW-Pending status, how to find AW-Pending payments, and more.
YouTube PowerPoint
Supplemental Data Capture Pages
Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages.
YouTube PowerPoint
Modules with the Mostest
Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover.
YouTube PowerPoint
Software Updates Video Presentation Files
Student Manager .125, .126, .127 & ACEweb .075

Student Manager: Support for minimum age requirements, a new preference to require memberships to be paid prior to registering

ACEweb:Student generated payment plans, ability to pay for courses with a gift card in QuickPick

YouTube PowerPoint
Student Manager .122, .124, & ACEweb .074

Student Manager: Enhanced combine names routine, Email warnings to logged in users, multiple staff reminders in a course, assign favorite reports to others and more!

ACEweb: Student Generated Payment Plans--an upgrade to existing payment plan option.

YouTube PowerPoint
Student Manager .119, .120, .121, & ACEweb .072

Student Manager: Combine names with duplicate registrations, workshops import, new HTML generator in quick email to class and more.

ACEweb: New fee display for hybrid course types.

YouTube PowerPoint
Student Manager .117, .118, & ACEweb .072

Student Manager: Staff drop down menu on send rosters to instructors, new gift card module

ACEweb: Send emergency emails from Manager Web, refreshed ACEweb templates, new gift card module

YouTube N/A
New to you in 22
A review of the Best of the Best new features from 2022, as well as features from past years that you might not know about yet.
YouTube PowerPoint
Student Manager .114, .115, .116 & ACEweb .071

Student Manager: Assign proxy to grouped registrations, send email to proxy to pay grouped registrations, mass change allow waitlist and more.

ACEweb: ACEweb support for deadbeat, support for pay grouped registrations, log last ACEweb sign in and more.

YouTube PowerPoint
Student Manager .111, .112, .113 & ACEweb .070

Student Manager: Refund to Proxy, New select features in Quick Reports, Show Members and More!

ACEweb: Student Self Cancel, Required Document Upload, Show Members

YouTube N/A
Student Manager .108, .109, 110 & ACEweb: .068

Student Manager: New Hybrid report, Generate Catalog Copy for Favorite Reports, Faster PDF reporting and more

ACEweb: This is a critical update containing security patches and oAuth Authentication support for Office 365 SMTP server. See the ACEweb 068 forum entry for more information.

YouTube New Features List
Software Updates: Student Manager .105-.107 & ACEweb: .067

Student Manager: More payment types, HTML formatting for email templates, catch all tool finds workshop records, outstanding invoices seen on startup and more!

ACEweb: AWStorm supports certificates for proxy registrations, support for active fee date.

New Optional Modules: Limited membership discounts and required uploads to register.

YouTube N/A
Software Updates: Student Manager .102-.104 & ACEweb: .066

Student Manager: Tool to clear AW Pendings, Speed Registration for Membership Courses, New Security Feature and more!

ACEweb: ER and Special Bulletins on ACEweb

YouTube N/A
Software Updates: Student Manager .099-.101 & ACEweb: .065

Student Manager: Hybrid Course Type, Enhanced Pay Outstanding Email Link, Escrow Cleanup Tool, Apply Escrow to Grouped Registrations, Partner Enrollment Fees and more!

ACEweb: Hybrid Courses, Enrollment Cart Reports, Staff Web Access Enhancements, Staff Notifications when Instructors post grades, Custom Attendance Dates for Instructors and more!

YouTube N/A
Software Updates: Student Manager .096-.098 & ACEweb: .063

Student Manager: Simplified Email Templates, Remember Me (or Not) on this Computer, Deactivate Instructors and more!

ACEweb: Partner Enrollment Packaging (New Module!)

YouTube PowerPoint
Software Updates: Student Manager .093, .094, .095 & ACEweb .062

Student Manager: Updates to Refund Wizard from Escrow, Send Roster to Instructor, and Student List. New Catalog to Course Import, Multiple Invoice Payment, Email Link to Pay Outstanding Balances Online now tied to a template and more!

ACEweb: Multi-Proxy Selection, Editable Instructor Profiles, Cancel Registration Enhancements (for users and staff)

YouTube PowerPoint

login-restricted Customers with a current Support Agreement can view restricted videos. If you don't have that password, please contact your ACEware technician and it will be provided to you.